This article covers common issues you might encounter when updating Sketch, along with possible solutions.
- App Store Download: If you downloaded Sketch from the Mac App Store, you must update it through the App Store. The in-app update option is disabled for versions downloaded this way. You can follow this Apple’s guide for more instructions.
- Sketch isn’t in the Applications folder. Make sure Sketch is installed in the Applications folder. If you’re having trouble updating the app and it’s located elsewhere, moving it to the Applications folder may fix the issue.
- macOS Limitations: Check that your Mac meets the minimum system requirements for the latest Sketch version. You can find the best version compatible with your macOS on our Mac app releases page.
- Network Restrictions: Some networks, especially corporate ones, may have restrictions that block access to Sketch’s update servers. Try switching to a different network, such as your home Wi-Fi, and disconnect from any VPNs before attempting the update.
- Insufficient disk space: Make sure you have enough disk space available for the update — each version of Sketch typically requires around 100 MB. If needed, free up space to complete the installation. You can follow these instructions from Apple Support to learn how.
- Expired License: If your Sketch Mac-only license has expired, you won’t be able to update the app. Renewing your license will help you to regain access to updates. More details in here.
- Company Policy Restrictions: If your company uses Mobile Device Management (MDM), there may be policies in place that restrict app updates. Consult your IT department to determine if such policies are affecting your ability to update.
- If none of the above options above helped: Try restarting your Mac and attempting the update again. Sometimes a simple restart resolves background issues that may be preventing the update.
If you’re still unable to update the app after following these steps, feel free to contact Sketch support for further assistance. Remember, keeping your Sketch app updated ensures access to the latest features, performance enhancements, and security updates.
