Pricing

Subscriptions

• Why is there no free plan?

  With our Standard and Professional plans, you can invite unlimited Viewers to your Workspace for free. Viewers can browse and comment on designs in their web browser, and even inspect files and download assets for developer handoff.

  Beyond free Viewers, and besides our Education offer, we have no plans to offer an entirely free tier.

  We want to operate in a way that’s sustainable. Our business model is simple — we sell our product at a fair price — and we’ve been profitable since day one. We believe this commitment to long-term sustainability is a responsibility to our customers, who can trust that we’ll continue to be here and support their work, as we have for more than 10 years.

  Offering a free tier inevitably leads to unpaid costs (free tiers still require storage, bandwidth, support and more). As a result, most products with a free tier will gradually remove features or apply limitations in an effort to force customers to move to a paid tier. That doesn’t feel right to us.

  Our focus is on adding value to our product with consistent improvements and new features, not finding ways to remove it for customers who we’ve enticed with a free tier.

  We’re committed to helping students, teachers, and academic institutions with our Education offer – students and teachers are entitled to a Workspace with 1 Editor seat, and institutions are entitled to a Workspace with multiple seats – depending on requirements.

  You can find out more and request your own on our Sketch for Education page.

  Read more about our history and values

• Sketch for non-profit organizations (NPOs)

  Do you offer any discounts for NPOs?

  Absolutely! If your organization qualifies, you can enjoy a 50% discount on either a yearly Standard subscription or a Mac-only license purchase.

  What are the requirements for an NPO discount?

  • The organization must be officially recognized in its country of residence by an authorized government agency.
  • Please get in touch with us using your official organization email address and provide the official website along with an attachment of the government-issued NPO certificate. Contact us and we’ll be happy to help further review your application.

  Who is not eligible to get an NPO discount?

  Here’s a list of organizations that don’t qualify for the discount:

  • NPOs that have not obtained a recognized status in their country
  • Individuals
  • Political or lobbyist organizations
  • Schools, colleges, and universities — check out our free Education plan instead!
  • Private foundations
  • Government organizations or agencies, including international governmental organizations and United Nations Entities
  • Government-funded healthcare organizations and research laboratories

  Lastly, to qualify for the discount, the NPO’s mission must not advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, body size, religion, sexual orientation, or socioeconomic background.

• What Roles and Access can I have?

  When creating a Workspace, each user will be assigned a Role and Access.

  You can have one of the following Roles:

  • Admin: has access to managing billing information and users (invite/remove/update) and full access to Workspace documents.
  • Member: cannot manage anything within the account.
  • Finance: can manage billing information and add/delete seats, but cannot manage (invite/remove/update) Workspace members or have access to documents.

  You can have either Editor or Viewer Access:

  • Editor: can use the Mac App to create, edit and upload documents to a Workspace.
  • Viewer: does not have access to the Mac app but can view, inspect and comment on designs in the web app.

  You can invite your clients or freelancers as Guests to specific documents in your Workspace, free of charge.

  Any Workspace member can invite Guests to a document via Document Settings > Sharing in the web app, and can give each Guest permissions to either view, inspect, or edit that document.

  Guests are free. Admins can view and remove Guests through Workspace Settings at any time.

  Please note: Giving a Guest edit permissions doesn’t make them an Editor — they must be an Editor in another Workspace or have a valid license to use the Mac app to edit documents.

• How can I cancel my trial or subscription?

  As an Admin, you can cancel your subscription at any time from the web app. Here’s how to:

  1. Go to Sketch, log in as an Admin and click on the Switch Workspace icon in the top left corner of the sidebar. Make sure your Workspace name is showing.
  2. Click on the Settings icon at the top of the left sidebar, then click on Billing.
  3. If you added your billing details at sign up, click Cancel Subscription and confirm your choice in the window that will appear on your screen.

  Note: If you did not add billing details at sign up, you can either let the trial period automatically cancel on the end date or delete the Workspace. If you want to delete the trial Workspace and your user account, please follow our guide to deleting your account.

  If you no longer have access to the Admin email address or need help with the cancelation, please contact our support team so we can help.

  What happens when I cancel my subscription?

  When you cancel your subscription, you’ll continue to have access to Sketch until the end of your billing period. The confirmation prompt will provide the exact end date. After cancellation, your documents will be in read-only mode, and you’ll still be able to download them for up to 90 days. Editors within your Workspace will no longer be able to open, edit, or upload documents. Additionally, you won’t be able to add or edit members during this period.

  Will my documents stay in my Workspace forever?

  We’ll permanently delete your Workspace and all documents 90 days after the cancellation or expiration of your subscription; these actions cannot be undone. For more information, please refer to our Terms of Service and the article about expired subscriptions. If you delete your Workspace manually in the meantime, the documents cannot be restored.

  What if I change my mind?

  You can reactivate a cancelled or expired subscription within 90 days from the cancellation or expiration date only, and so long as you have not manually deleted your Workspace in the meantime.

• Can I switch my subscription’s billing plan?

  You can choose to switch your billing plan. The switch depends on the billing plan you’ve subscribed to and the billing cycle.

  Monthly subscriptions:

  You may switch at any time. We recommend choosing our yearly billing plan as it will save you money over a 12-month period. Here’s how to:

  1. Go to Sketch, sign in as an Admin or Finance and click on the Switch Workspace icon in the top left corner of the sidebar — Make sure your Workspace name is showing.
  2. Click on the Settings icon at the top of the left sidebar, then click on Billing.
  3. Next to the Current Plan click on the Edit… button where you will be able to change to a yearly billing plan.

  Please note that the credit card on file will be charged automatically once the plan is updated, which will initiate a new invoice and a new billing date.

  Yearly subscriptions:

  You may change to the Monthly plan near the end of the billing cycle. Please contact our support team, and we’ll be happy to help you with your requirements.

  If you are using a subscription purchased from the Mac App Store, you can change your subscription directly in the Mac App Store on your device. For more information, visit Apple Support.

• What are my payment options?

  We offer credit or debit card payments only for Standard subscription and Mac-only license purchases. At this time, we do not have plans to implement other payment methods. All payments are securely processed by Stripe.

  If you need more flexibility in payment methods or terms, our Enterprise subscription can help. Please contact us and we’ll be happy to discuss more options.

• How can I add or remove Editors?

  If you have an Education plan or are using the Mac App Store version, please contact our Support Team. We will be happy to review your request and assist you further.

  To add an Editor to your Workspace, please follow these steps:

  1. Go to Sketch, sign in as an Admin and click on the Switch Workspace icon in the top left corner of the sidebar — Make sure your Workspace name is showing.
  2. Click on the Settings icon at the top of the left sidebar, then click on People.
  3. Click on the Invite Members button and send an invitation to your new Editor. Once you invite a new editor, our system will charge the credit card on file.

  Note: You can also add empty Editor seats. We’ll instantly add the new Editor seats to your Workspace and charge you pro-rata until the end of your billing cycle.

  To remove an Editor from your Workspace, please follow these steps:

  1. Go to Sketch, sign in as an Admin and click on the Switch Workspace icon in the top left corner of the sidebar — Make sure your Workspace name is showing.
  2. Click on the Settings icon at the top of the left sidebar, then click on People.
  3. Click on the three dots next to the member’s name you want to remove from your Workspace and click Remove from Workspace.

  Important: When you remove an Editor from your Workspace, this will open an empty Editor seat, and all of their documents will remain in your Workspace.

  Once you remove an Editor, if you don’t need an empty Editor seat, you need to Schedule a seat change to prevent incorrect renewal charges.

• How does adding or removing Editors affect my bill?

  When you make changes to Workspace members and roles, we’ll always tell you if and how it affects your bill, and ask for your confirmation. If you’re on a yearly plan, we’ll email you before your subscription renews, so you can make changes or cancel altogether.

  Here’s how we calculate your bill:

  • The cost of your subscription is based on the number of Editor Seats in your Workspace.
  • Each Editor in your Workspace needs a seat, but you can also have unused seats.
  • When you remove or downgrade an Editor, this frees up a seat.
  • When you make someone an Editor, they take up a free seat.
  • If there are no free seats available, we’ll change you pro rata for a new seat.
  • You can remove empty seats, or purchase more, at any time.
  • Viewers in your workspace don’t count towards the cost of your subscription.

  Editor Seats give you more control and predictability with your billing, even if the number of Editors in your Workspace changes. If you have freelancers joining and leaving your team regularly, for example, keeping a number of empty seats in your Workspace for them means your bill won’t fluctuate. It’s very useful if you have a set annual budget.

  Read more about managing Workspace members

General questions

• Is Sketch only available as a subscription?

  No. You can still get a Mac-only license if you don’t need the web app and only want to use the Mac app to design. However, you’d need to save all your work locally and would miss out on loads of handy collaborative features.

  Get a license

  A subscription on a yearly plan gets you a whole lot more: real-time collaboration in the Mac app, commenting, handoff, and a shared Workspace to bring all your people and documents together. That’s because we’ve evolved Sketch to be more than the Mac app. It’s now a complete platform for design and collaboration, combining the best native Mac editor with tools that work in any web browser.

• I have a license. Can I switch to a subscription?

  If you have an expired Mac-only license

  You can switch to a subscription at any time, just follow these steps:

  1. Open your web browser and sign in to Sketch. If you don’t have an account, create one for free here and get started with your Workspace.
  2. Click on the Settings icon at the top of the left sidebar, then click on Billing.
  3. Click on the Set Up a Subscription button
  4. Choose a subscription plan (monthly or yearly)
  5. Continue to payment to complete the purchase, and you’re all set!

  Once you switch to a subscription, there is no need to use your license key or renew your Mac-only license. Instead, you use the email and password you created in Step 1 to access Sketch.

  If you used Sketch with a Mac-only license before, you must unlink it. Launch the Mac app, head to Sketch > Settings from the menu bar, navigate to the Account tab, and select Unlink Device. Alternatively, access License Admin and remove all devices using the Unlink option.

  If you have an active Mac-only license

  Please get in touch with our support team — we’ll help you make the switch towards a subscription.

• Where does Sketch store my data?

  Sketch and our payment providers are hosted on Amazon Web Services, which holds multiple certifications for its data centers — including ISO 27001 compliance, PCI Certification, and SOC2 Certification. Learn more at AWS Security and AWS Compliance.

  The data is located in AWS us-east-1 across multiple availability zones (which correspond to several physical locations around North Virginia). See our subprocessor list for details on where Sketch data is processed and stored.

  Our Private Cloud offering gives you a choice of hosting locations in the US and EU .

Partners

• How can I become an official Partner of Sketch?

  You can read everything about it in our Partners page or send an email to partners@sketch.com. Our Partner Success team will follow up with you as soon as possible and help you become part of our Partner Community.