Skip Navigation

I forgot my password, what can I do?

Last updated on 31 Aug 2022

If you are currently logged out of the web app, you can easily reset your password via the Forgot Your Password? link.

If you’re still Signed into the web app, you would need to log out before requesting a password reset.

Mac-only license users will not receive a password reset email because the email and password sign-in process is only available if you have a subscription. Instead, you should request access to License Manager.