New: Smart Animate — Bring movement to your prototypes. Learn more

Skip Navigation

I’m having check-out issues, what should I do?

Last updated on 04 Oct 2022

All Sketch orders for Mac-only licenses are made through Stripe. If you’re having check-out issues, please try the following:

  • Try again with a clean browser (clear cache before your try again).
  • Attempt to try again from a different browser (Firefox instead of Google Chrome, etc).
  • Try the order from a different computer altogether.

If you’re still experiencing any check-out issues, please reach out to our support team for help.